Ensuring optimal financial performance for an international retailer
We helped an international retailer design a customer-centric strategy and value proposition, resulting in their best financial performance to date.
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
Strategy development and execution
Operations and supply chain transformation
Digital transformation
The consumer goods and retail industry has been among the first to experience the impact of economic turbulence. Never before have industry leaders faced so many conflicting demands to ensure they are fit to succeed – today and in the future.
The winners of tomorrow will be those who:
By partnering with us, you’ll be equipped to navigate these challenges and become a future-ready industry leader.
We believe that navigating today’s volatile FMCG and retail environment starts with making clear strategic choices.
At Implement, we specialise in co-creating strategies that blend in-depth analytical thinking with strategic execution. Combining our Playing to Win strategy framework and our Half Double project management approach, we help you make good strategic choices and deploy the strategic execution necessary to drive real impact.
Offerings
We helped an international retailer design a customer-centric strategy and value proposition, resulting in their best financial performance to date.
We supported a high-tech luxury goods company’s innovation team in identifying EUR 30+ million across three new growth opportunity areas (a total of EUR 90+ million), as well as what it would take to realise the revenue uplift.
We helped a leading international furniture player update their corporate strategy, including country-specific growth strategies.
We helped develop market opportunity and growth realisation plans for a leading food and beverage company, creating strong ownership among 350+ employees across the organisation.
Doubling down on operations and supply chain management requires strategic thinking about strategic, tactical and operational questions.
At Implement, we have the FMCG and retail expertise and experience necessary to optimise your entire network, including operational strategy, planning and infrastructure, supply chain and logistics as well as overall process performance – from purchase to delivery.
Offerings
By identifying and quantifying complexity drivers in the associated product portfolio, we successfully facilitated a EUR 54 million reduction in complexity costs for an FMCG client.
We developed a state-of-the-art planning system across all functions (demand planning, supply planning, financial planning etc.) and horizons (strategic, IBP, S&OE). The solution was implemented across all business areas.
Creating an optimised and less time-consuming demand planning process with improved forecast accuracy, resulting in 50% reduced bias and 30% improved demand planning accuracy. The solution handled baseline and promotion demand as well as statistical forecasting.
We helped implement a five-time expansion of the central warehouse and upgraded the existing automated warehouse solution. This included designing the future warehouse expansion automation solution, including layout, material flow and user requirement specification and collaboration with vendors for negotiation and implementation.
Through this project, we redefined the annual planning process for commodities using SAP IBP to forecast supply and demand planning over a span of three months. This led to increased profitability due to improved transparency and more accurate forecasting.
Businesses must continuously keep up with the ever-changing technological landscape and market dynamics to remain relevant. We believe that the key to succeeding with digital transformation is to have a well-developed IT/digital strategy supporting the business aspiration and strategy.
The key decisions to be made are which (emerging) technologies can be leveraged to support the business strategy as well as the conditions that must be met to ensure successful adoption and transformation.
This requires companies to build the necessary capabilities, reshape their sourcing strategy, embrace an agile execution approach and culture and shape the tech stack needed to execute.
Offerings
In collaboration with the IT PMO team, we implemented a more efficient and transparent resource capacity management paradigm. The implementation enabled efficient resource allocation across the IT project portfolio, identification of resource bottlenecks and an overview of the supply and demand of all resource types.
To reduce time to market, the project introduced agile ways of working at a portfolio level, value stream level and team level. The project involved more than 100 FTEs and led to reduced time to market for business and IT solutions, balanced resource utilisation and streamlined processes for development, organisational robustness and agility as well as roles and responsibilities.
The project implemented multiple tech upgrades across the merchandise planning value chain, redesigned the entire end-to-end process to become more data-driven and automated and linked up with the new commercial operating model. Additionally, we established one team out of the previously siloed functions, including product, merchandise planning, forecast and ordering as well as commercial and trade.
Charting the path to commercial growth in the FMCG and retail sector requires balancing your commercial strategy, an informed customer perspective, a clear view of the required value proposition and portfolio and the go-to-market model that enables it.
At Implement, we will help you identify, design and enable sustainable growth.
Offerings
In collaboration with a leading consumer electronics company, we defined a win-a-market blueprint for six priority markets, resulting in five times increased commercial growth.
We re-evaluated a fashion retailer’s brand strategy, focusing on understanding the key drivers of choice, customer needs and behaviour and barriers to purchasing in critical touchpoints. This resulted in a +15% sales increase for target customers.
We developed the commercial strategy for a market-leading consumer goods company, resulting in a redefined addressable market, a new commercial direction and the identification of EUR 260+ million in potential revenue growth.
Developed a customer-first operating and go-to-market model for a food and beverage producer.
In collaboration with a major dairy player, we developed a new range of products rooted in market and consumer research using Implement’s product innovation design methodology.
Enabling change means nothing without the people set to execute it. At Implement, we ensure the right capabilities and training to mobilise the entire organisation.
We cover all human aspects, including culture, operating models and capability management, enabling us to effectively manage, engage and empower people to perform.
Offerings
We supported a global supplier of breaks, trucks and trains with a full-scale assessment and realisation of synergies across different departments. The implementation included a new global organisation and operating model.
We assisted in optimising the six core processes: recruitment and onboarding, master data, compensation and benefits, performance management, succession planning and learning.
We designed and delivered a global commercial capability development academy for a leading FMCG player, focusing on developing senior leaders’ commercial strategy and sales coaching skills. The academy achieved record-high participation rates and high satisfaction scores.
The work focused on delivering a change journey for different stakeholder groups, supporting and following them throughout the entire preparation and go-live of a new system to enable optimised allocation and auto-replenishment.
We supported the pre-closing preparatory work and the future target operating model design. Based on the success of the pre-merger process, we did the post-merger integration of topics such as ways of working and cultural integration.
Consumer goods and services expert
Consumer goods and services expert
Consumer goods and services expert
Consumer goods and services expert