Tool

Human-centric transformations

Improving organisations by putting people first​
Published

12 August 2021

Start maximizing the human contribution at your organisation​

Most organisations have already seen tech and start-up companies succeed with a new, more human-centric company structure. Here, we will introduce you to a framework, which brings the principles within human-centric transformations closer to all organisations, and not just organisations which fit on size and area of expertise.​

In implement we are continuously curious within this area and will keep addressing the topic of human-centric transformations.



Inspirational framework for succeeding in becoming a human-centric organisation

The framework gives you a set of important levers to successfully transform your organisation to maximize human contribution. Human-centric transformations is a new way of transforming organisations characterised by innovation and an engaging workplace which significantly outperforms competitors in regards to employee satisfaction, efficiency, and customer delivery.​

The framework will help you understand human-centric transformations and focuses on two states:​

  • The transformation journey: Understand how, and within which areas to increase focus, in order to be more human-centric in transformations​

  • Human centric organisation: Organisational characteristics focusing on enabling humans, purpose, and ultimately increase value for customers​

Check out the transformation framework

Get more details on characteristics and levers to succeed with becoming a human-centric organisation​.

Download the framework

Case example


Spitex Zurich Limmat


Spitex Zurich Limmat employs more than 1'000 people at 10 locations. In a transformation lasting several years, the organisation has reduced management functions by 90 percent while simultaneously multiplying leadership and entrepreneurship.


Key benefits: ​

  • Lower costs by eliminating decentralized management and through high autonomy in work organisation support functions. This can avoid up to 10-15 percent of organisation-wide costs​.
  • Better patient experience through better access to case leaders and greater continuity in the care team​.
  • Better employee experience. Many applications in a difficult job market.

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